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I know that young people must have jobs. They have to start somewhere, but really, there has got to be some sort of intelligence test or guidelines before hiring people. Really. We bought some crown molding a while ago. I thought we would have enough. Turns out, as we were getting ready to put it up, we found we are about 5 ln feet short. Just 5. How annoying is that? So, I called Lowes and ended up speaking with a young man (I am guessing hoping he was young). The conversation amazed me. Me: "Hi do you carry any Trim-Tex crown molding?" Lowes: "What's that?" "A brand of crown molding. We are a couple of feet short." "Is that like a brand of baseboard?" "Well, yeah, sort of. Crown molding is decorative wood strip that goes along the ceiling." "Oh, okay. So what kind of tile do you need?" "Tile?" "To go along the ceiling, right?" "Uh, I don't need tile. I need crown molding."