Monday, February 8, 2010

May I Take Your Order, Please?

I know that young people must have jobs. They have to start somewhere, but really, there has got to be some sort of intelligence test or guidelines before hiring people. Really.

We bought some crown molding a while ago. I thought we would have enough. Turns out, as we were getting ready to put it up, we found we are about 5 ln feet short. Just 5. How annoying is that? So, I called Lowes and ended up speaking with a young man (I am guessing hoping he was young). The conversation amazed me.

Me: "Hi do you carry any Trim-Tex crown molding?"
Lowes: "What's that?"
"A brand of crown molding. We are a couple of feet short."
"Is that like a brand of baseboard?"
"Well, yeah, sort of. Crown molding is decorative wood strip that goes along the ceiling."
"Oh, okay. So what kind of tile do you need?"
"Tile?"
"To go along the ceiling, right?"
"Uh, I don't need tile. I need crown molding."
"I have never heard of it. If you want you can bring in a sample of what you have, and I can see if I can match it."
"Um, well... okay. Thanks for your time. Have a good day."

Really? He was supposed to be an expert, or at least know what crown molding is. Tile? I am still confused as to why he was asking if I needed tile. Who doesn't know what crown molding is? Really, baffles me.

Later that day, Keith had been begging for a hamburger. Jeffrey is a big softy and took him to the drive through to get one. While we were there, we were again shocked by the intelligence of these people.

Jeffrey ordered a dollar burger because that is the way we roll. When the order came up on their screen, it was priced at $1.29. Confused, we had a conversation which deepened the confusion.

"Wait, is that right? The dollar burger is showing as $1.29."
"Yeah, that is right."
"When did the price change?"
"A minute ago."
"A minute ago?"
"Yeah, a minute ago?"
"You mean if we had driven faster we could have gotten it for a dollar?"
"No."
"Well, how long ago was it then?"
"A minute. (long pause) like three or four months ago."

So, there is the hope of our future.

Do you want fries with that?



For spiritual enlightenment go here

17 comments:

Gina said...

I have to admit that I picked up the "a minute" thing from my sweet hubby, who is actually more intelligent than I am making him out to be. That being sad, I only use it in VERY casual conversation.

Capt'n Amazing's wife said...

Yay! You are back! Hopefully you have been able to get a lot done on your house in the past week or two. That was a pretty funny post. I think in the first instance I might ask to talk to the manager, but who knows. I'm not sure if we will be able to put crown molding in our house because the ceilings don't come to a 90 degree angle, they have vaulted corners.

Bec said...

Hmm...well, time flies when you're having fun, I guess??? They must have a lot of fun at the burger drive thru!

I think perhaps the deal is less about young vs. old than just a large number of people who do not take pride in and/or responsibility for their work. But then again, maybe there is an alarming number of young people who don't take pride in their work!

Emmy said...

Lol! So sad and funny.

Did you go to Wendy's? They have raised the price of a lot of their "dollar" items.

And yes, he really should know what crown molding is if he works in Lowes.

Sue said...

Kinda scary, huh? My husband and I are always talking about similar experiences. Sheesh.

=)

Tiffany said...

um, i would like lowe's to please explain why one of their employees doesn't know what crown molding is. my two year old knows what crown molding is!

and that fast food thing--Lord help us!

* { Shannon } * said...

Hilarious post!

Gail said...

Haha. "a minute ago" really gave me a giggle!
Nice to see you hear. Hope you've enjoyed the time away!

3LittleMonkeys said...

Ugh...that is annoying. I hate going to Walmart and asking someone a question....their answer? It's not my department!! Seriously, is it too much to ask to learn where things are? I mean...what is your job then?

Familia Morales said...

Um, wow? What happened to job training and all that?

Missed you! Hope your house is coming together nicely.

The girl with the flour in her hair said...

I've had a very similar conversation with someone at Lowe's over appliances. It was ridiculous. My head was spinning when I got off the phone. It's scary! But at least their working home improvement and not national security... :)

mub said...

I'm glad you're back! I hope you're feeling less stressed out now =)

My dad and I went to the drivethrough at KFC one time and ordered a 10 piece bucket. The guy responds with "What size of Pepsi was that?"

*headdesk*

Momisodes said...

Whoa. Confusing tile and crown moulding? That's bad. And I love how 3-4 months is minutes ago. Years must FLY BY when you're young ;)

freckletree. said...

it always baffles me, as one of a bajillion unemployed americans, that other people have jobs.

other people that poop in buckets.

other people that eat the bark right off of the tree.

other people that just aren't as smart or as beautiful as me.

but then again, i am a sahm of twins and my 12 month girls prob talk shit about how much i suck on their blog . . .

Veronica said...

Customer service has gone to crap in this country. Your recent experiences are proof of that! Confusing crown molding with tile is beyond me.

And items on the dollar menu, should be *gasp* a dollar!!!!!!!!

Natasha said...

Price change a minute ago? Priceless. Thank you for recording this for posterity.

Lisa Christine said...

I worked at Lowe's after graduating from High School. (Don't judge . . . it was the ONLY job available, I literally applied everywhere else, they were the only ones hiring) Anyway, if they will hire an 18 year old girl, who knows NOTHING about hardware, lumber, appliances or gardening, then I am definitely not surprised at the conversation you had with one of their employees. I still shudder when I walk into a Lowe's. The smell, oh the smell. **goo**